Support Technician, Tier 1 NJ
with a ticketing system (e.g., Zendesk, ServiceNow, or similar) is a plus....
with a ticketing system (e.g., Zendesk, ServiceNow, or similar) is a plus....
tools such as Zendesk and Microsoft Office to manage tickets, document interactions, and maintain detailed records. As a key... and resolve technical issues related to products or services using logical and systematic approaches. Utilize Zendesk to log...
-integration platform. Experience with ticketing systems such as Zendesk, Intercom, or similar. Strong Product knowledge...
, and data handling Experience with platforms such as Salesforce Service Cloud, Zendesk, Five9, Genesys, or similar CRM/WFM...
, Pennsylvania, Illinois, Michigan, New Jersey, and Massachusetts Familiarity with Aircall, Zendesk, WhatsApp, Calendly...
, Zendesk, Freshdesk, Intercom, or similar customer support software. Previous experience supporting customers in a remote...
fundamentals, and SQL Server or Oracle databases. Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk...
, compassion, enthusiasm, and diligence. Experience with ticketing software (Zendesk is a plus). Bonus points...
with a ticketing system (e.g., Zendesk, ServiceNow, or similar) is a plus....
Mixpanel 1Password Zendesk HubSpot Rippling AI-assisted tooling that comes up frequently in product, engineering...