against SLAs without sacrificing quality BONUS Experience with ticketing platforms such as Zendesk or Salesforce Service Cloud...
/Microsoft Office Suite of products and tools Zendesk experience In-depth knowledge of Uber Freight TMS and TMS Financials...
with tools like Jira, Zendesk, and knowledge base platforms Experience managing spares, executing RMAs, and coordinating...
. Integrate and scale customer experience systems built around third parties like Zendesk. Partner with customer experience...
Discipline ZenDesk Ticket Assignment Client Channel Communication Dispatcher I tasks when needed This position dispatches...
and Zendesk Experience with Linux administration Experience with working in large-scale distributed data center environments...
for this schedule. Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high...
team - helping to build, optimize, and scale our processes, assets, & systems (Zendesk & Salesforce) What you Bring...
and business functions. Experience working with CRM platforms, preferably Zendesk. Base Salary Range: For this role, new hires...
working with support platforms and CRMs (e.g., Gorgias, Zendesk and Hubspot) is a plus. A team player with a proactive...