Bonus points for… Experience using tools such as Checkfront, Rezdy, Google Apps, Zendesk, JIRA, HubSpot Familiarity...
with high learning agility and intellectual curiosity. Prior experience with CRM systems (Salesforce, Zendesk...
with CRM systems (Salesforce, Zendesk, etc.). PE license highly preferred but not required. Work Environment & Location...
, and Zendesk Expertise in building Retrieval-Augmented Generation (RAG) pipelines Hands-on experience with LangGrap...
accurate documentation in Zendesk. Ubiquiti Unifi Support (External Clients) Triage and resolve common Unifi tasks (device... (help desk/MSP/ISP or similar) with vendor coordination. Proficiency with Google Workspace, Slack, Zendesk, and handling...
with high learning agility and intellectual curiosity. Prior experience with CRM systems (Salesforce, Zendesk...
, and sensitive support issues via Zendesk tickets, email and video conferencing. Collaborate effectively with Support Engineering...
. Essential Duties & Responsibilities Manage customer communications via Zendesk, ensuring timely and professional responses...
/analyze data in a structured manner. Proficiency with any of the following: Five9, ZenDesk, Satisfi, Community, eWFM...
system (Zendesk) Communicate directly with clients to resolve any billing inquiries Verify new client and new campaign...