Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
actionable insights preferred 1-2 Years: Proven troubleshooting skills and experience with ticketing systems (e.g., Zendesk... 1-2 Years: Proven troubleshooting skills and experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow...
, Gong, Zendesk, GCP, and the Claude API-building robust data pipelines with proper authentication, error handling, and retry...
experiência com ferramentas de ITSM, como: ServiceNow Jira Service Management Freshservice ManageEngine Zendesk Ivanti...