Manager, Rider Operations
development, compensation, and performance reviews Bachelor's degree Experience with various CRM systems (Zendesk, Salesforce...
development, compensation, and performance reviews Bachelor's degree Experience with various CRM systems (Zendesk, Salesforce...
, JIRA, Sumologic, Google Suite, Box, Salesforce, and Zendesk Additional Information What We Offer: Competitive...
like ServiceNow, Jira, or Zendesk We Offer Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company...
, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
(i.e., Zendesk AI, Forethought, Ada) to maximize platform capabilities Establish success metrics and ROI measurement framework... utilization of Zendesk AI capabilities currently available but underutilized Integrate AI tools with existing support stack...
Zendesk ticketing process, establishing standard procedures and best practices. · Develop and maintain strategic...
with platforms like Salesforce, Genesys, NICE, Zendesk, or Five9 required. Certifications in PMP, Six Sigma, or other project...
voters. Lead the strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard...
, scheduling ancillary & procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests...
, email setup, and basic hardware and software diagnostics. Proficiency in using ticketing systems (e.g., Zendesk, ServiceNow...