, grow, and develop expertise in the platforms that power our Customer Service organization, including Zendesk, chatbots... smarter systems and automation. What You'll Work On Zendesk Administration Support: Assist in managing the Zendesk...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
start by owning high-volume application reviews and operational workflows inside Airtable, Zendesk, and Notion. As you ramp... to understand pain points and co-design better operational systems CX & Ticket Support Handle light Zendesk ticket management...
must be proficient with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools...
Zendesk experience is a plus Order procurement Experience working out of a dynamic shared queue SKILLS and COMPETENCIES...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
processing and balancing Communicate with credit unions via Zendesk, email, and phone Maintain accuracy, confidentiality...
or eCommerce preferred). Experience using Zendesk (tickets, macros, views, Help Center). Ability to rotate into holiday...
Communicate with credit union staff via Zendesk and email to obtain reports and resolve daily transaction needs Perform end...