Zendesk ticketing process, establishing standard procedures and best practices. · Develop and maintain strategic...
while adhering to company policy and industry regulations. Hourly Rate: $23-$25 *Must have Zendesk or Salesforce experience...
(e.g., Zendesk, Salesforce). High level of integrity, patience, and discretion when handling sensitive or confidential...
, email setup, and basic hardware and software diagnostics. Proficiency in using ticketing systems (e.g., Zendesk, ServiceNow...
Zendesk automation, optimizing chatbot performance, building SQL-based dashboards in Sigma/Tableau, and creating reporting..., joins, and building data models for customer support analytics 3+ years hands-on experience with Zendesk (or Salesforce...
like Zendesk or Salesforce Strong problem-solving skills and the ability to work effectively in a team environment Familiarity...
to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 0-1) Act... (Zendesk or similar) Experience with Workday or other HCM's Interest in growing into a People Operations Specialist...
in Microsoft Word, Excel, and Outlook. CRM experience strongly preferred (NetSuite, Salesforce, Zendesk). Customer Service...
you'll use daily: Outreach, GSuite, Zendesk, Slack, Salesforce, Twilio Our Vision of You 1-3+ years of technical... some, but not limited to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, MS Dynamics, BMC Remedy, ServiceNow...
with Zendesk or comparable help desk ticketing system Previous experience with e-commerce platforms such as Shopify...