Solutions Architect Amazon Connect
systems (Salesforce, ServiceNow, Zendesk, custom platforms) Enable omnichannel capabilities (voice, chat, tasks) Implement...
systems (Salesforce, ServiceNow, Zendesk, custom platforms) Enable omnichannel capabilities (voice, chat, tasks) Implement...
and problem-solving abilities Experience with HubSpot, Zendesk, and Jira preferred Benefits Competitive pay and benefits...
or messaging platforms Nice-to-Haves (Preferred) Zendesk or similar customer support tools Telephony or call management...
. Solve It: Use your ticketing system experience (Jira, Service Cloud, Zendesk) to resolve issues quickly and thoughtfully... Platform App Builder Certification Experience: Ticketing systems: Jira, Service Cloud, Zendesk CRM & eCommerce: Shopify...
-facing service role - Experience with CRM or CS software (Salesforce, Zendesk, Avaya, Intercom) - Strong multitasking...
like SAP SuccessFactors, SAP Concur, Zendesk Ability to build and communicate architecture leveraging modeling tools...
Service Cloud, ServiceNow, or Zendesk. 2+ years of equivalent combination of educational background, related experience...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
driving successful customer implementations. Familiarity with Intercom, Zendesk, or similar customer messaging / customer...
is required. Experience with HTML and CRM tools (Salesforce, Zendesk, etc.) is strongly preferred. Experience with project management tools...