to learn new tools and systems Preferred Qualifications (Nice to Have) Experience with CRM or help desk platforms (Zendesk...
Bonus: Experience with Zendesk? Thats a huge plus! Why Youll Love Working With Us Competitive Pay: Earn a salary...
and resolve inquiries that come in through Zendesk or email within established SLA’s. Actively lead or participate in projects... like Zendesk. Ability to quickly learn new software and help drive implementation and adoption across the company...
/ticketing systems such as ServiceNow, Jira, Remedy, Zendesk, or Atlassian Service Desk. Proficiency with Active Directory...
Familiarity with customer service systems (e.g., Gorgias, Zendesk, Shopify, NetSuite) preferred Knowledge and Critical Skills...
managing and optimizing AI and CRM systems, particularly Sierra AI and Zendesk, to ensure seamless integration across customer... AI-driven workflows and automations in Sierra AI and Zendesk, ensuring efficient and accurate customer issue resolution...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
, and governance policies for our Zendesk knowledge base and related content systems. Strategic Content Lifecycle Management: Oversee... designing and implementing knowledge management systems (Zendesk Guide/Help Center experience is essential). Demonstrated...
center technologies (e.g., Salesforce, Zendesk, Five9, Genesys). Strong analytical skills, excellent verbal, written...
or Construction Experience with Critical Environment Dashboard products Experience with Corrigo, MCIM/Salesforce, Zendesk...