IT Support Tech
platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems...
platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems...
, macOS, and mobile device support. Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira). Excellent...
of communication between our clients, partners, and other internal supporting teams utilizing Zendesk Collaborating with Tier 1 Lead..., Zendesk, etc.) Service-oriented approach with strong client-focused skills, comfortable making calls to customers Team...
), ticketing systems (Zendesk), and web conferencing tools (MS Teams). Proven knowledge of the software development lifecycle...
., ServiceNow, Zendesk, Jira Service Desk). Ability to exercise a high degree of independent judgment on matters of company-wide...
using Zendesk or similar support ticketing platforms. A flair for design and resource creation (e.g., experience...
of customer service positions. Interested in commercial fiction and/or ecommerce. Guru, Zendesk, and Talkdesk experience...
and cloud platforms such as Azure, Office 365, SharePoint Online, VOIP communications platforms, Zendesk, and CRM systems..., SharePoint Online o Cloud-based communication platforms (Microsoft Teams, Net2Phone, Nextiva) o Zendesk or comparable...
and maintain client processes Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize...
to learn new CRM/Ticketing tools (e.g., Zendesk, Intercom, Salesforce) quickly. Problem Solving: The ability to think... experience using modern support tools like Intercom, Slack, and Zendesk. Why Join Us? Build the Future: You aren't just...