like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...
with IT Service Management (ITSM) principles and processes. Experience using ticketing systems such as Zendesk (or similar...
in CRM platforms (Salesforce, OvationCXM, Zendesk, or similar). Minimum 3 years account servicing and client escalation...
(Salesforce, NetSuite, etc.), and cloud infrastructure. Familiarity with Dynamics, Zendesk, Jira, Atlassian, Gong, and related...
platforms. Multi-Platform Navigation: Simultaneously operate multiple software tools, including Zendesk, Google Suite... all customer interactions using CRM software (Zendesk) to ensure data quality for the Survey Insights team. Escalation Handling...
concepts to a non-technical audience Experience with support tools such as Zendesk, Intercom, or similar platforms...
Science or Engineering majors Experienced in using Zendesk, Jira, Confluence, or similar softwares. Benefits and Growth...
: Experience with CRM tools (e.g., Zendesk) and IVRs Support experience in the health, beauty, and wellness industries Prior save...
service technologies and CRM systems. Proficiency in Zendesk, Kustomer, or similar platforms is preferred. Exceptional...
or knowledge of similar workflow automation platforms (Zendesk, Hubspot, etc.) AP style proficiency About the position...