Technical Support Representative
customers across different time zones or regions. Familiarity with ServiceNow or other Incident Management Tools Zendesk...
customers across different time zones or regions. Familiarity with ServiceNow or other Incident Management Tools Zendesk...
critical functions within our OTC organization: Cash Application, L2 Billing Support (Zendesk ticket intake and resolution... experience. Experience with NetSuite and ticketing systems (Zendesk, Salesforce Service Cloud). An ideal candidate...
requests received via ZenDesk. Resolve daily and routine issues as well as exercise appropriate judgement for escalation..., ZenDesk, and Monday.com Willing to work with diverse individuals at all levels of the process (Behavior Technicians...
, DocSend, Dropbox Sign, and many more! We use tools such as Slack, Jira, Zendesk, and Zoom to communicate with our users, work...
. Job Description: Who we’re looking for Our team supports Zendesk’s global Customer Support organization through new employee onboarding..., which is responsible for consulting, designing, and enabling cross functional efforts within Zendesk Operational Excellence...
Tenant Alteration Requests as per Landlord requirements. Working with coordinators to assign Zendesk tickets to technicians...
like chat, SMS, and self-service tools · Proficiency with platforms such as NICE, Zendesk, Qualtrics or similar contact center...
missing image reporting, bulk image processing, and Zendesk ticket triage and response 9. Other duties as assigned...
, Ethernet). Familiarity with at least one ticketing system (ServiceNow, Jira, Zendesk, etc.) preferred. Strong customer...
, Zendesk, and Notion. As you ramp, you’ll partner closely with the Operations Lead to design automations, improve documentation...