of our Zendesk setup, including widgets, automations, and bots. Build and maintain Zendesk data pipelines so Support teams have the... by weeks. Enable international and scaled motions Lead the technical enablement of Zendesk bots and workflows...
, and iterating based on results. Experience with platforms like Intercom, Zendesk, Salesforce, or similar CX tools. Familiarity...
we use: Absorb LMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready...
service management tools (e.g., Jira, ServiceNow, Zendesk). Basic knowledge of networking and IT security principles...
, Zendesk, or ServiceNow. Demonstrated strength in analytics and reporting to drive decisions and improvements. Excellent...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual...
Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk (for abuse reports) This role may not be a fit...
requests received via ZenDesk. Resolve daily and routine issues as well as exercise appropriate judgement for escalation..., ZenDesk, and Monday.com Willing to work with diverse individuals at all levels of the process (Behavior Technicians...
Skills Valid Driver’s License Knowledge of Google Suite of products and/or Microsoft Office, Zendesk, Slack, CMS, Asana...