responsibilities, such as the intake of all calls and ZenDesk requests (payers and providers) and helping resolve tier one issues (user...
to users where needed Experience working with Zendesk, JIRA, Google applications, Office and other industry standard...
integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk) Existing knowledge...
Universal EPA 608 certification Experience with Corrigo, MCIM / Salesforce, Zendesk and Service Now Physical Requirements...
with at least one of the following: Zendesk or other ticketing tools MS Office (Word, Excel, Powerpoint) Salesforce or other CRM tools...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
job. You will also take inbound calls and answering zendesk tickets. Schedule: Sunday, Monday, Tuesday, Thursday, and Friday (Wed & Sat off.... Compensation is $17/hr and non-negotiable At Getlabs, you will: Handle Zendesk tickets from patients regarding appointments...
in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Stays up to date on new features and product updates..., ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) Proficient troubleshooting skills...
all company channels (Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Must Haves...
departments. Maintain meticulous and precise documentation in Zendesk tickets, assigning tickers to the appropriate department...