Data Analyst
tools like Zendesk and JU Online to improve support and training effectiveness. Customer Rebates & Rewards Calculate...
tools like Zendesk and JU Online to improve support and training effectiveness. Customer Rebates & Rewards Calculate...
2/3 issues in a structured ticketing system (e.g., Salesforce, Zendesk) Comfort working with large datasets, imports...
in Microsoft Excel, Word, Outlook, other software applications. Experience with Microsoft Teams Experience with Zendesk...
Server/Microsoft 365 integration and management Zendesk Service Desk Non-Technical Skills: Solid written and verbal...
platforms and tools (e.g., Zendesk, Salesforce Service Cloud, Amazon Connect). Additional beneficial skills include...., Kafka, Spark). Familiarity with other contact center platforms and tools (e.g., Zendesk, Salesforce Service Cloud, Amazon...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
to inbound service requests via Zendesk and other platforms Triage and prioritize requests to ensure timely resolution Dispatch... preferred Reliable attendance and punctuality Experience with Zendesk, Five9, ServiceChannel Proficiency in Microsoft Office...
, and reference data. Integrations & Data Discipline Own end-to-end data flows across Salesforce, Zendesk, B2W, and Vista...
including Salesforce, Zendesk, Pendo, MS Office Suite would be considered an asset. Pay Transparency Base Salary Range...
in Zendesk B2Gnow, eComply, BlackCat and all future B2Gnow products. Write clear and concise how-to guides, FAQs... follow-up skills Familiarity with Zendesk or Wiki pages for documenting content Ability to build rapport and collaborate...