including Salesforce, Zendesk, Pendo, MS Office Suite would be considered an asset. Pay Transparency Base Salary Range...
in Zendesk B2Gnow, eComply, BlackCat and all future B2Gnow products. Write clear and concise how-to guides, FAQs... follow-up skills Familiarity with Zendesk or Wiki pages for documenting content Ability to build rapport and collaborate...
platforms and tools (e.g., Zendesk, Salesforce Service Cloud, Amazon Connect). Additional beneficial skills include...., Kafka, Spark). Familiarity with other contact center platforms and tools (e.g., Zendesk, Salesforce Service Cloud, Amazon...
, and reference data. Integrations & Data Discipline Own end-to-end data flows across Salesforce, Zendesk, B2W, and Vista...
tools. Proficient in customer service ticketing tools (Zendesk). Strong relationship-building and interpersonal...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
. ZenDesk, Asana, Confluence, and Smartsheet) Requirements: Masters Degree or 3-5 years experience in assessment design...
to inbound service requests via Zendesk and other platforms Triage and prioritize requests to ensure timely resolution Dispatch... preferred Reliable attendance and punctuality Experience with Zendesk, Five9, ServiceChannel Proficiency in Microsoft Office...
, and reference data. Integrations & Data Discipline Own end-to-end data flows across Salesforce, Zendesk, B2W, and Vista...
to taxpayer inquiries via Zendesk (talk, text, chat, or email) with professionalism and empathy. Compile and validate monthly...