and processes. Ticketing / customer support management system (CSM) experience (e.g., Jira, Zendesk, ServiceNow, Salesforce Case...
, Zendesk) Proficient in Google Suite and Excel What We Offer: A fixed base rate plus high earning potential through...
operations. This role is perfect for a platform power-user who understands that tools like Jira Cloud and Zendesk...: Implement and manage core ITIL processes within the Jira and Zendesk environments, specifically: Incident Management...
and processes. Ticketing / customer support management system (CSM) experience (e.g., Jira, Zendesk, ServiceNow, Salesforce Case...
. Support & Collaboration Ecosystem: Mastery of the ticket lifecycle and inter-departmental workflows within Zendesk, Slack...
-stack cloud-managed solutions strongly preferred. Strong knowledge of ticket management systems such as Zendesk...
of experience utilizing ITSM/incident management tools such as Cherwell, ServiceNow, Jira, or ZenDesk is required. Valid driver...) year of experience utilizing ITSM/incident management tools such as Cherwell, ServiceNow, Jira, or ZenDesk...
office environment. 4. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing...
, and Zendesk. Actively contribute to department-wide initiatives by participating in cross-functional projects, sharing subject..., Zendesk, Zoom, Microsoft suite, Excel, Calendly, DocuSign Are you ready to become an Absorber? What we offer: Fully...
transformation initiatives. Experience with Workday, UKG, and Zendesk systems. HR process or systems implementation/management...