Application Support Analyst - Freshworks ITSM
Management (ITSM) concepts and platforms, preferably Freshworks or similar (ServiceNow, Zendesk, Jira Service Management...
Management (ITSM) concepts and platforms, preferably Freshworks or similar (ServiceNow, Zendesk, Jira Service Management...
, Zendesk, Slack, etc.) Data retention policies, OAuth support, and enterprise security features Enable teams across Sales...
tools (such as Salesforce or Zendesk) in the FinTech space. Intuit provides a competitive compensation package...
, specifically Zendesk, to track and manage customer interactions via phone and email. Wholesale order processing: Manages... to customer problems and concerns using the Zendesk platform. Inter-departmental collaboration: Works with the Sales...
rotations. Familiarity with CRMs like JIRA, Zendesk, or Salesforce Benefits: Medical, dental and vision insurance Health...
speed of 40+ WPM Experience using CRM or help desk software (Zendesk, Intercom, Freshdesk, etc.) Experience working...
Drive continuous improvement in Zendesk, EMR workflows, scheduling systems, and communication protocols Maintain high... with a patient-first, empathetic approach Experience with EMRs, Zendesk, scheduling tools, and healthcare operations fundamentals...
with ERP Systems, preferably NetSuite, ZIP, Coupa & Zendesk Proficient in Excel. SOX compliance required. An ideal...
(basic understanding) CRMs (e.g., Salesforce, HubSpot) Ticketing or support tools (e.g., Zoho, Zendesk, Intercom) Project...
). We are proud to be a part of the culture at companies like Zendesk, Pinterest, Figma, and Notion. In 2020, , and in 2022...