platforms and tools (e.g., Zendesk, Salesforce Service Cloud, Amazon Connect). Additional beneficial skills include..., Spark). Highly desired Familiarity with other contact center platforms and tools (e.g., Zendesk, Salesforce Service Cloud...
office environment. 4. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing...
of experience utilizing ITSM/incident management tools such as Cherwell, ServiceNow, Jira, or ZenDesk is required. Valid driver...) year of experience utilizing ITSM/incident management tools such as Cherwell, ServiceNow, Jira, or ZenDesk...
Education Certification / Licensure Work Experience Knowledge / Skills / Abilities Experience with Zendesk, ServiceNow... assistants, generative content tools). Experience with Workday, UKG, and Zendesk systems. Experience with building and managing...
office environment. 4. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing...
platforms (Salesforce, ServiceNow, Zendesk, etc.) to integrate customer data flows. Ensure secure data transfer and compliance...
) ABM (Demandbase, 6sense) BI & analytics (Power BI, Tableau) Scheduling (Chili Piper) CS & service platforms (Zendesk...
, and Zendesk systems. Expertise in building and managing knowledge and content taxonomies. Medline Industries, LP, and its...
system workflows across the Policy Management System (PMS), Close.io, and Zendesk in partnership with Sales, Service...
office environment. 4. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing...