center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
in fields such as Psychology, Social Work, or Education is also relevant. Experience with Google Suite, Slack, and Zendesk...
-focused attitude with patience and professionalism. Familiarity with chat support software (e.g., Zendesk, Intercom...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...
for customer inquiries via Zendesk (& Zoom calls as needed) ensuring timely and high-quality resolution Diagnose, troubleshoot... Support & Troubleshooting Tools: Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. B2B SaaS Product...
communications via Zendesk, partner with engineering and our technical project management team to resolve complex tickets and track... point of contact throughout the customer lifecycle Manage and triage the Zendesk support queue, coordinating across teams...
with LMS, QA, and KB tools (e.g. Klaus, Zendesk Knowledge) Excellent facilitation, coaching, and communication skills Fluent...