platforms e.g., Service Desk, Jira, Zendesk. Experience with ITAM platforms e.g., Lansweeper, PDQ, Fresh works Hands...-on experience with help desk software and ticketing systems like ServiceDesk, Jira, Zendesk, proprietary systems. Knowledge...
technician schedules and ensuring coverage at all sites Ensure team is tracking all requests and issues through Zendesk/JIRA...
environment Strong attention to detail and accuracy Comfortable using online software;Microsoft Office, MS Teams, ZenDesk...
and assign work orders to technician offices Maintain accurate records in SARA Plus, Web Tracker, Salesforce, and Zendesk..., especially Excel Experience with SARA Plus, Web Tracker, Salesforce, Zendesk, and Five9 preferred (training provided for the...
. Familiarity with CX or CRM systems such as Zendesk, Salesforce, or Intercom. Experience within streaming, media, or large-scale...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...
system (CSM) experience (e.g., Jira, Zendesk, ServiceNow, Salesforce Case Management). Familiarity with formal Change...
, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja...
(Zendesk, Gorgias, Salesforce Service Cloud, etc.). Demonstrated ability to design and track customer service KPIs and drive...
with HubSpot, Zendesk, and Jira is preferred. · Data-driven mindset with the ability to analyze data and derive actionable...