Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...
and effective communication skills (in person, phone, email, etc.) Proficiency with MS Office Suite Experience with Zendesk...
Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...
Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...
Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...
Help Desk platform (Zendesk), ensuring timely, accurate, and courteous resolution. • Troubleshoots issues related... issue details, troubleshooting steps, and resolution outcomes in Zendesk. • Collaborates with the Network, Operations...
and NEJM Group products, programs, and services by assisting customers, MMS members, and subscription agents via phone, Zendesk...-paced, multi-project environment. Strong familiarity with Zendesk (or similar customer support platforms), as well...
, and sensitive support issues via Zendesk tickets, email and video conferencing. Collaborate effectively with Support Engineering...
Bonus points for… Experience using tools such as Checkfront, Rezdy, Google Apps, Zendesk, JIRA, HubSpot Familiarity...
., Jira, ServiceNow, Zendesk) Knowledge of Active Directory, Microsoft 365, and Google Workspace Basic understanding...