;empathetic with a service mindset. Experience with a modern ticketing system (e.g., Zendesk, Jira Service Management, Freshdesk...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
experience. Experience with enterprise-level CRM and support platforms (e.g., Salesforce, Zendesk, ServiceNow...
, Salesforce), support systems (Zendesk, Intercom), or project management platforms (Notion, ClickUp, Asana). Experience...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
with industry tools such as Salesforce Technologies we use: AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom...
Preferred Qualifications: Previous experience with tools – AirTable, Smartsheets, and/or Zendesk preferred Experience...
) systems (e.g., Salesforce, Zendesk, ServiceNow). Familiarity with case management and order processing tools. Prior...
tickets on the RPM Ticketing system (Zendesk) and maintain RPM SLA. This includes response times, CSAT score, and low request...
platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...