troubleshooting tools (e.g., Wireshark, FFmpeg, debugging IDEs) and ticketing/CRM systems (e.g., Zendesk, Salesforce). Excellent...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. PHYSICAL WORK...
support. What You'll Do Manage customer inquiries via phone, email, and live chat using Zendesk CRM while identifying... Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and hands-on experience with Zendesk and e-commerce platforms...
is a strong advantage. Experience with Salesforce CRM and various customer success tools such as Zendesk, HubSpot, MixPanel and Gainsight...
Management (ITSM) & Governance Implement and manage ITSM processes (incident, problem, change, request) using tools like Zendesk... Networking Basics: TCP/IP, VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web...
, FFmpeg, debugging IDEs) and ticketing/CRM systems (e.g., Zendesk, Salesforce). Excellent communication skills, with the...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent... (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g...
in Traumasoft;Discharge Transport requests in naviHealth Radiology ticket management in Zendesk Connects with accepting MedStar...
health. Deliver actionable insights through tools like Power BI, Tableau, and Zendesk Explore to support strategic... solutions within IT service management frameworks. Strong expertise with tools such as Zendesk, Power BI, Tableau, and workflow...