Lider BI
Genesys, Avaya, Cisco, etc.. Excel avanzado. Deseable conocimientos de Python o R. tom Funciones Liderar el diseño...
Genesys, Avaya, Cisco, etc.. Excel avanzado. Deseable conocimientos de Python o R. tom Funciones Liderar el diseño...
leads through to resolution Working with monitoring systems such as Genesys, NICE, Verint or other solutions Proficient...
(Deseable): Conocimiento o experiencia en plataformas de voz en la Nube (Ej: Amazon Connect, Genesys Cloud, Twilio...
Conocimiento o experiencia en plataformas de voz en la Nube Ej Amazon Connect, Genesys Cloud, Twilio, etc.. Ofrecemos Sueldo...
environments. SaaS industry experience with top CX/CRM brands (such as Salesforce, ServiceNow, Genesys) strongly preferred...
center infrastructure, including Genesys and other communication tools. Execute and assist with maintenance windows.... Understanding of networking fundamentals (TCP/IP, LAN/WAN, VLANs, wireless). Experience supporting Genesys or similar contact...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
-on experience administering workforce optimization or contact center platforms (NICE, Verint, Calabrio, Genesys, Five9... environment. Certifications in relevant tools or technologies (UiPath, NICE, Genesys, AWS, SQL/BI certifications). The...
and/or workforce management environment systems, terminology and processes. Genesys or WFM System experience preferred Technical...
Technology: Strong understanding of Unified Communications (UCaaS) and Contact Center (CCaaS) technologies (e.g., Genesys, NICE...