experience in a Support model (L2+/L3) and production tooling (Jira, ServiceNow). Familiarity with Incident, Problem, and Change...
to coordinate and harmonize ITSM delivery across diverse teams and providers. Proficiency with ITSM tools (e.g., ServiceNow (Huge...
Mitigation, documentation experience Technical & Business Skills ServiceNow - Entry Level (1-3 Years) MUST or equivalent...
platforms and integrated reporting (e.g. ServiceNow) Understanding of data languages such as DAX, VBA, MDX, R, Python...
for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow... focus area: ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB & GRC Ø Other focus areas: HP Service Manager, BMC/Remedy, SaaS...
business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural... challenges (people). What will make you successful/or “Your X Factorâ€: Primary focus area: ServiceNow ITOM/CMDB Other focus...
issues, and deploy tools across regions. Solid experience working with tools like ServiceNow, ITIL frameworks, and RCA...
, Viva Engage, Power Platform Maintain and support licensing model and related processes Actively manage ServiceNow ticket...
-oriented, and able to work independently. Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS. Legal...
. Experience of using Azure DevOps, ServiceNow to manage support activities. Role Designation 2015ASRCON Senior Consultant...