from Mexico City (CDMX) or Mexico State (Estado de Mexico). Zendesk software was built to bring a sense of calm to the chaotic... world of customer service.Today we power billions of conversations with brands you know and love.Zendesk believes...
platforms, such as Zendesk**- ** Proficient in Google Doc, Sheets, Slides****In addition,** preferable** skills and behaviors...
application logs, error codes, and API responses. Experience with ticketing and CRM platforms such as Zendesk, Salesforce...
Zendesk is looking for a Senior Engagement Manager in Mexico City, responsible for leading complex client projects...
en soluciones viables y escalables.Diseñar y presentar soluciones de Customer Experience (con enfoque en Zendesk e integraciones... con la plataforma Zendesk.Conocimiento en arquitectura de soluciones SaaS, integraciones y ecosistemas de APIs (REST, Webhooks...
o soporte técnico como: Tivoli, System Center, Zendesk, WhatsApp Gold, etc.- 2 años experiência en Ruteo (Resolución...
such as Zendesk, Salesforce, Freshdesk, or Jira. - Experience working alongside SaaS product and engineering teams...
, jumps, store procedures, etc.- Conocimiento de soluciones para levantamiento de tickets como Remedy, System Center, Zendesk...
. - Mantener registros detallados a través de Zendesk de todas las interacciones con los clientes. - Creación de guÃas para envÃo...
.Seguimiento por medio de tickets (Zendesk, Proactivanet, services now etc)3.Presentación4.Saber manejar y licencia vigente5...