Technical Customer Support
responses, networking basics, and system integrations Experience with ticketing platforms (e.g., Zendesk, Jira, ServiceNow...
responses, networking basics, and system integrations Experience with ticketing platforms (e.g., Zendesk, Jira, ServiceNow...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
, Slack, Zendesk and G-suite. Show enthusiasm for AI with a foundational understanding of its practical applications...
Conocimiento básico en herramientas como Zendesk o Jira Service Management o Service Now para el registro, categorización...
finales. Conocimientos Técnicos: Gestión de tickets (ITSM): Conocimiento básico en herramientas como Zendesk o Jira Service...
Familiarity with ITSM/ticketing tools (e.g., ServiceNow, Jira, Zendesk) Ability to troubleshoot hardware, software...
Zendesk y Conocimientos técnicos de software y hardware Disponibilidad Disponibilidad de trabajar 8 horas diarias...
systems (Jira, ServiceNow, Zendesk, etc.) — 1+ year Runbooks / knowledge base creation — 1+ year WE OFFER: Competitive...
systems (Jira, ServiceNow, Zendesk, etc.) — 1+ year Runbooks / knowledge base creation — 1+ year WE OFFER: Competitive...