Job Description At Zendesk, we turn every customer interaction into a meaningful connection, powered by world-class... about AI-driven selling. If you’re ready to unlock the next level of performance and shape Zendesk’s regional growth story, we’d love...
by providing initial support for employees for all HR inquiries and requests via Workday, and Zendesk. Triage and action Workday...
). Experience using Zendesk or other ticketing platforms is a plus. Strong commitment to service excellence. Ability to clearly...
Excel avanzado, G Suite, Microsoft Office y Zendesk. Conocimientos básicos en Salesforce deseable. Competencias clave...
una actitud profesional y orientada al cliente en todo momento. Requisitos Manejo de plataformas de atención al cliente Zendesk...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
de atención al cliente (Zendesk, HubSpot, Salesforce o equivalente). -Conocimientos básicos de normativas y procesos de calidad...
años en roles similares Habilidades técnicas: Excel avanzado, G Suite, Microsoft Office y Zendesk. Conocimientos básicos...
: Handle 50–100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries... with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). Strong typing and multitasking skills. Proficiency...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...