, Zendesk, Service Naow, etc.), uso de herramientas de monitoreo (Dynatrace, DataDog, OpenNms), conocimiento básico...
. A general understanding of content moderation and community management. Intermediate knowledge of CRM systems (e.g., Zendesk...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...
all steps, resolutions, and communications clearly (e.g., Zendesk, ServiceNow) Escalate unresolved issues to subject matter...
systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰 Competitive salary: Based on experience...
heavily in Boldr Experience with Hubspot is a plus. Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify...
. Conocimientos: Técnicas de ventas consultivas. Manejo de CRM y plataformas de Contact Center (Salesforce, Zendesk, Avaya o similar...
OBJETIVO GENERAL DEL PUESTO Realizar, documentar y cerrar los tickets asignados al grupo de soporte en Zendesk...
de recuperación, eficiencia y retención. Conocimiento en herramientas de gestión y CRM (Zendesk, Salesforce, Genesys o similares...
Job Description The Senior Engagement Manager at Zendesk will be pivotal in driving the success of our most complex... opportunities. Industry Expertise: Maintain a deep understanding of industry trends and advancements to position Zendesk...