). Experience using Zendesk or other ticketing platforms is a plus. Strong commitment to service excellence. Ability to clearly...
Job Description At Zendesk, we turn every customer interaction into a meaningful connection, powered by world-class... about AI-driven selling. If you’re ready to unlock the next level of performance and shape Zendesk’s regional growth story, we’d love...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
: Handle 50–100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries... with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). Strong typing and multitasking skills. Proficiency...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...
. Advanced computer literacy, with expertise in business analytics, CRM (preferably Zendesk or equivalent), and digital...
Job Description Who we’re looking for Zendesk is a service-first CRM company that builds powerful, customizable... software designed to improve customer relations. At Zendesk we encourage growth, innovation and believe in giving back to the...
abilities with attention to detail. Comfort working with support platforms such as Zendesk Ability to manage multiple...
as needed via Zendesk ticketing tool. Maintain and update SOPs, job aids, and HR documentation as needed. Contribute to global...