(i.e., Zendesk, Ironclad, Slack, Google Drive, Adobe, Brightflag, etc.) Knowledge of legal terminology, practices, and documentation...
del cliente (NPS, CSAT, Churn Rate). Conocimiento en herramientas CRM (Salesforce, HubSpot, Zendesk). Excel avanzado y capacidad...
at troubleshooting. Tools: Proven experience with ticketing systems (e.g., Jira, Zendesk, HubSpot) and an understanding of Support KPIs...
en herramientas CRM Salesforce, HubSpot, Zendesk. Excel avanzado y capacidad de análisis de datos. Pensamiento estratégico...
) An understanding of Rest APIs, including the ability to troubleshoot Experience with Jira, Confluence, and Zendesk Familiarity...) to solve customer problems Experience with Jira and Zendesk SQL knowledge Able to troubleshoot networking and communication...
de operaciones y herramientas tecnológicas (TPAK, Zendesk o equivalentes). Capacidad analÃtica, liderazgo bajo presión y enfoque...
in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software..., enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect...
: Zendesk, Dialpad, or Front Benefits Competitive Salary: Based on experience and skills Remote Work: Fully remote—work...
platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar. Able and comfortable...
, gestión de experiencia del cliente y plataformas CRM (Salesforce, HubSpot, Zendesk). Dominio de herramientas de análisis...