workflows. Nice to haves Experience using Hubspot, Metabase, or Zendesk. Independent analytical skills using SQL or Python...
devices and communication issues, providing support via email, phone and the ticketing system (Zendesk) Providing technical... and handling technical requests through ticketing tools (e.g., Zendesk, JIRA, ServiceNow) Experience supporting SCADA, industrial...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
responses, networking basics, and system integrations Experience with ticketing platforms (e.g., Zendesk, Jira, ServiceNow...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
, Slack, Zendesk and G-suite. Show enthusiasm for AI with a foundational understanding of its practical applications...
Familiarity with ITSM/ticketing tools (e.g., ServiceNow, Jira, Zendesk) Ability to troubleshoot hardware, software...
systems (Jira, ServiceNow, Zendesk, etc.) — 1+ year Runbooks / knowledge base creation — 1+ year WE OFFER: Competitive...
systems (Jira, ServiceNow, Zendesk, etc.) — 1+ year Runbooks / knowledge base creation — 1+ year WE OFFER: Competitive...