at troubleshooting. Tools: Proven experience with ticketing systems (e.g., Jira, Zendesk, HubSpot) and an understanding of Support KPIs...
del cliente (NPS, CSAT, Churn Rate). Conocimiento en herramientas CRM (Salesforce, HubSpot, Zendesk). Excel avanzado y capacidad...
en herramientas CRM Salesforce, HubSpot, Zendesk. Excel avanzado y capacidad de análisis de datos. Pensamiento estratégico...
) An understanding of Rest APIs, including the ability to troubleshoot Experience with Jira, Confluence, and Zendesk Familiarity...) to solve customer problems Experience with Jira and Zendesk SQL knowledge Able to troubleshoot networking and communication...
de operaciones y herramientas tecnológicas (TPAK, Zendesk o equivalentes). Capacidad analÃtica, liderazgo bajo presión y enfoque...
in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software..., enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect...
Success y experiencia del cliente. Manejo de plataformas CRM Salesforce, HubSpot, Zendesk, etc.. Conocimiento...
. ManageEngine ServiceDesk Plus 7. SysAid 8. TOPdesk 9. SolarWinds Service Desk 10. Zendesk for ITSM Nice to have: · MS...
, or similar systems Customer Support Tools: Zendesk, Gorgias, or Front Productivity Tools: Google Workspace (Docs, Sheets, Drive...
: Zendesk, Dialpad, or Front Benefits Competitive Salary: Based on experience and skills Remote Work: Fully remote—work...