and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...
of CRM platforms (Zendesk, Salesforce, or similar). Proficiency with cloud-based applications (Google Workspace, MS Office... experiences and achieving operational or performance goals. Intermediate knowledge of CRM platforms (Zendesk, Salesforce...
Job Description Who we're looking for Zendesk’s Enterprise Business Intelligence & Reporting team is seeking... data stack (SaaS ecosystem) during Zendesk’s evolution. This role will be a technical expert responsible for eliciting...
SolarWinds, PRTG, Zabbix, Nagios, o similares. Manejo de sistemas de tickets Remedy, ServiceNow, OTRS, Zendesk. TelefonÃa IP...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
de monitoreo: SolarWinds, PRTG, Zabbix, Nagios, o similares. Manejo de sistemas de tickets: Remedy, ServiceNow, OTRS, Zendesk...
Deseables Herramientas de gestión de tickets Freshdesk, Zendesk, Jira, etc. Gestión de procesos. Atención directa a usuario...
issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
working with cross-functional teams or in a remote setting. Familiarity with ticketing systems like Zendesk. Familiarity...