with the ability to explain complex workflows in simple terms Comfortable using support platforms such as Intercom, Zendesk...
Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. Hours Position... 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via...
, Zendesk o similares. Uso de la herramienta Excel y Neodata Responsabilidades del puesto Recopilar, analizar y organizar...
multicanal. Experiencia comprobable en el manejo de CRM (HubSpot, Salesforce, Zendesk, Zoho, entre otros) y ERP. Conocimientos...
. Experiencia comprobable en el manejo de CRM HubSpot, Salesforce, Zendesk, Zoho, entre otros y ERP. Conocimientos básicos...
to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
, RedSky E911, Zendesk, and operator consoles. Manage PSTN connectivity and ensure a reliable global dialing plan. Monitor.../CUBE), and call routing principles in a global, multi-site environment Experience with RedSky E911, Zendesk telephony...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...