Head of Customer Support - CSM – SaaS | Leadership | Remote
., HubSpot, Zendesk) and data-driven performance monitoring. Ability to implement and optimize processes in dynamic, fast-paced...
., HubSpot, Zendesk) and data-driven performance monitoring. Ability to implement and optimize processes in dynamic, fast-paced...
., HubSpot, Zendesk) and data-driven performance monitoring. Ability to implement and optimize processes in dynamic, fast-paced...
support tools such as Zendesk, Freshdesk, or similar (preferred). Ability to remain calm and effective in written...
., HubSpot, Zendesk) and data-driven performance monitoring. Ability to implement and optimize processes in dynamic, fast-paced...
., HubSpot, Zendesk) and data-driven performance monitoring. Ability to implement and optimize processes in dynamic, fast-paced...
with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements... channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical...
with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements... channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical...
optimizing platforms such as ZenDesk, TalkDesk, Shopify applications is also a plus. Know how to use data to generate reports...
are used heavily in Boldr Experience with Hubspot is a plus. Experience optimizing platforms such as ZenDesk, TalkDesk...
in tone and service. Case Management: Use tools like Zendesk to track cases, keeping notes up-to-date for smooth...