, Jira Service Manager, ServiceNow, Zendesk or equivalent platforms to log and track incidents. Automation Basics: Exposure...
, Jira Service Manager, ServiceNow, Zendesk or equivalent platforms to log and track incidents. Automation Basics: Exposure...
with exceptional customer service via Zendesk and Teams meetings. Review customer inquiries and questions, acquire all relevant...
i.e. ZenDesk and Jira is a plus. Experience in a multi-channel environment (Phone/Chat/Email). Deep understanding of Hootsuite...
on Omni Channel Support. Proven Experience with large-scale Zendesk, Dynamics 365, Salesforce Service Cloud, or relevant... in the logistics, freight, or transportation industry Certifications in Zendesk, Dynamics 365, Salesforce Certifications...
member by providing Tier 2 support for employees for all HR inquiries and requests via Workday, Slack, and Zendesk. Triage...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
, and engaging manner. Experience with SaaS/support tools and platforms, such as Zendesk, Hubspot, Jira, Notion and Slack Ability...
plus. Trilingual English, Spanish and French is a big plus. Familiarity with using CRMs like Zendesk or Salesforce....
, ZenDesk, Salesforce etc. University Degree or equivalent experience in a related field Demonstrated ability to coach...