A leading customer service technology company is looking for a Product Led Growth Sales Specialist in Mexico City. The role involves handling inbound inquiries and enhancing customer engagement through various communication channels. Candid...
A leading customer service software company in Mexico City is seeking a BI Lead (Senior Analyst) to support enterprise dashboards. The role involves translating business needs into BI solutions, conducting data analysis, and mentoring other...
A leading technology company seeks a Senior Engagement Manager in Mexico City. This role involves leading client engagements, managing complex projects, and mentoring junior team members. Candidates should have strong leadership, communicat...
across multiple platforms, such as Salesforce, Zendesk, Pendo, Google Suite, would be considered an asset....
preferred. Advanced Microsoft Office;experience with client ticket management (Zendesk Salesforce Jira etc.) Knowledge...
(Zoho, Zendesk, Salesforce, SugarCRM, Freshworks), phones (Twilio, RingCentral, Dialpad, CallTrackingMetrics, tollfree...
with positive attitude - Excellent written communication skills - Zendesk knowledge is a plus - A basic understanding of the...
customers in a warm and friendly manner. - Work within Zendesk to input data and complete tickets. - Identify customers' needs...
, both written and spoken. Familiarity with ticketing systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰...
service platforms (e.g., Zendesk). Strong analytical and problem-solving skills with an ability to translate complex data... and operational data from Zendesk. Customer Journey Management: Monitor and analyze user experience across different contact...