Sr Workday Analyst
working with Jira, Zendesk, and other business applications integrating to Workday....
working with Jira, Zendesk, and other business applications integrating to Workday....
patterns. (Proficiency in Excel/Google Sheets is required;SQL is a plus). Familiarity with support platforms (Zendesk...
(oral and written). Proficiency in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy...
support tools. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Excellent...
. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Strong analytical and problem-solving...
with a ticketing system (Zendesk, Service Now, etc). A passion for learning and doing new things in a fast-paced environment...
, ensuring every interaction feels seamless and premium Utilize leading CX technology (e.g., Shopify, Gorgias, Zendesk...
, and digital TV technology Experience with Zendesk preferred Proficiency with G Suite and demonstrated competency in learning...
(i.e., Zendesk, Ironclad, Slack, Google Drive, Adobe, Brightflag, etc.) Knowledge of legal terminology, practices, and documentation...
with Jira, Confluence, and Zendesk Familiarity with AWS and Airtable Able to troubleshoot networking and communication..., Product, Engineering, Marketing, Finance) to solve customer problems Experience with Jira and Zendesk SQL knowledge Able...