in customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk...
Understanding development practices Comfortable in data handling Experience of Service Management Tools such as Jira or Zendesk... or experience of the following platforms Slack, Zoom, Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass...
with support ticketing platforms;Salesforce and Zendesk preferred Ability to work extended hours and on weekends...
and Zendesk. Our technology connects to SaaS applications, detects the most critical sensitive data risks, and put automated...
support tools like Zendesk and know how to set up and optimise them for success. These requirements are a guide...