/Webchat experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable...
our Service Desk logging system (Zendesk), ensuring all incidents and requests are resolved or triaged within SLAs and KPIs...
like Zendesk would be beneficial, but full training is provided. Proficiency on Excel is essential. Ability to communicate...
above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. – Any exposure to Zendesk and working...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk. Key...
to improve response times and employee experience Experience using JIRA, Zendesk, Intercom or other ticketing tools...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
tools and platforms like Salesforce, Zendesk, and JIRA. Experience working with Enterprise customers to help resolve complex...
with Outreach or similar sales automation platforms (EngageBay, HubSpot Sales, Nav, Zendesk Keap, ActiveCampaign, Drip, GetResponse...
installations, updates, and patches. Support Active Directory, Google Workspace, Endpoint Central, and Zendesk in operational...