one. You will: Provide first-line technical support to customers via email, our customer support ticketing system (Zendesk), and getting... Familiarity with support tools like Zendesk, Jira, HubSpot, Loom, or Mintlify API experience – understanding of REST APIs...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
who's proactive and eager to learn Desirable: Experience in financial services or insurance Familiarity with Zendesk...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
Zendesk. Support customers with enquiries, product information, and account management. Manage workload effectively...
of legislation, you’ll help us unlock the full potential of Zendesk, improving experiences and driving self-service solutions.... Zendesk Platform Maintenance Configure and maintain Zendesk components (triggers, automations, views, forms). Support...
. About you Experience working with online systems and supporting system development (CRM, Zendesk or similar) Strong operational, project...
-suite Experience working with Salesforce & Web-based technologies Experience with Intercom, Slack, Quicksight, Zendesk...
development Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
(Zendesk, Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...