Customer Operations Executive
. Experience working in a mobile app or digital environment (Zendesk experience is a bonus). Experience in a fast-paced or startup...
. Experience working in a mobile app or digital environment (Zendesk experience is a bonus). Experience in a fast-paced or startup...
and maintain all internal and external knowledge content across Zendesk, Help Centre, and internal knowledge bases. Create, edit...). Background working with Zendesk or similar customer service platforms. Experience analysing customer behaviour, article...
, and automation — including Zendesk and Intercom Fin — while managing one Senior Customer Service Specialist. You aren’t just managing.... What You'll Do: Strategy & Ops (70%) Act as the primary admin and operator for Zendesk (workflows, routing, triggers, macros...
Your experience: Experience with knowledge management systems (e.g., SharePoint, Salesforce Knowledge, Zendesk Guide). Process...
, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance...
Financial Controller for Payments and Operations, you will lead the roll-out of Zendesk and Asana while managing technical EDI... by evolving our processes. Zendesk Implementation: Establish a professional Finance Help-desk to streamline internal...
and procedures to complete applications. Using Zendesk to monitor and action a support ticketing system. Liaising with business...
where required. Customer Care Support Assist in resolving customer care tickets via Zendesk. Arrange replacement shipments for customers...
expectations and tone of voice requirements. Experienced using Helpdesk tools such as Zendesk or Gorgias. Experience...
. Experience using JIRA, Zendesk, Slack or other tools is a plus. Total Rewards Our workforce deserves fair and competitive pay...