Senior Support Engineer
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...
. CRM Expertise: Hands-on experience with platforms such as HubSpot, Zendesk, or Salesforce (essential). E-commerce...
Service Management or Zendesk. Familiarity with user acceptance testing, system upgrades and software version management...
with digital tools and learning about APIs and portals. Familiar with systems such as Jira, Confluence, Zendesk, or similar...
systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce) Ability to work in a fast...
such as HappyFox or Zendesk Recommend opportunities to improve the overall IT strategy. Management and support for privileged account...
to employee and HR inquiries via case management systems (e.g., Zendesk). Provide strategic direction and manage escalated...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...
to employee and HR inquiries via case management systems (e.g., Zendesk). Provide strategic direction and manage escalated...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient...