Customer Service Advisor
or ticketing platforms (e.g. Zendesk, Freshdesk... bonus points for previous experience with Gorgias)...
or ticketing platforms (e.g. Zendesk, Freshdesk... bonus points for previous experience with Gorgias)...
, Zendesk) and monitoring solutions. Familiarity with cloud platforms (e.g., AWS, Azure) and scripting languages (e.g., Python...
: Experience working within the Ecommerce (Shopify, PrestaShop, etc.) or CRM (HubSpot, Zendesk, Salesforce) landscapes...
(Salesforce/Zendesk) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
to and managing support tickets using Zendesk Owning assigned tickets and keeping customers informed of progress Accurately logging...
, Wi-Fi troubleshooting). Experience with ticketing systems (ServiceNow, Jira, Zendesk, or equivalent). Mandatory...
, optimizing inventory management, and driving efficiencies within the UK supply chain. Key Responsibilities 1. Zendesk Ticket... Management · Manage supply chain-related tickets raised by UK stores through Zendesk, ensuring prompt and effective resolutions...
Provide global IT support of end users with hardware, software, and users via Zendesk ticketing system and IT Support Slack...
discussions with engineers. Experience using support and issue-tracking tools such as Zendesk, Jira, Salesforce, or similar...
of hours support (with potential on call in future) · Assist with desktop support via ZenDesk (tickets, troubleshooting, user...