Customer Care Executive
, or ecommerce (email-focused) Familiarity with customer service platforms and email systems (Zendesk experience essential...
, or ecommerce (email-focused) Familiarity with customer service platforms and email systems (Zendesk experience essential...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient...
services. Strong knowledge of telephony and digital messaging platforms (Zendesk/AWS/Twillio). Excellent leadership, coaching...
in everything you do. Tool-savvy - Confident using online tools and web applications;experience with Zendesk or JIRA is a plus. Proactive...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
into prioritised actions and can quantify outcomes. Tooling-savvy: Hands-on with helpdesk platforms (Zendesk a plus) and QA tools...
(Salesforce/Zendesk) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
expectations and tone of voice requirements. Experienced using Helpdesk tools such as Zendesk or Gorgias. Experience...
Strong attention to detail and ability to follow procedures accurately Experience using CRM systems (Salesforce/Zendesk...