IT Operations Analyst
) Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Experience with POS systems (Square, NCR...
) Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Experience with POS systems (Square, NCR...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk, Intercom...
communication channels. Proven experience in customer support system implementation;experience with Intercom, Zendesk, FreshDesk...
and Finance teams. Requirements: Experience with SAP, CRBMS, Zendesk, MS Office, and GSuite. Strong attention to detail...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
and professionalism. Having experience with Zendesk, Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical...