Customer Experience Lead
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...
using ticketing or support request management tools (EG HubSpot, Zendesk etc.). Familiarity with agile, startup, or scale...
‘Jobs-to-be-Done. Proficiency with all Sales Tools (Salesforce, Jira, Zendesk, Google Docs, Zoom, Power BI, Hubspot, BaseCamp, etc). Ability...
to push user adoption and maximize the value of our products and/or integrations. Utilize Confluence, Jira, Zendesk...
from Coventry. - Proficient in ERP or SAP, CRM (HubSpot, Zendesk or Salesforce) and Microsoft Office (Excel, Word, Outlook.... - Proficient in ERP or SAP, CRM (HubSpot, Zendesk or Salesforce) and Microsoft Office (Excel, Word, Outlook) and comfortable...
across multiple time zones. SaaS, PaaS, or AI/tech industry experience. Hands-on with tools like Intercom, Zendesk, Freshdesk...
in a fast-paced environment is preferred but not mandatory · Experience using Zendesk and Klaviyo systems is preferred...
: Experience using CRM tools (training provided on Zendesk and Dixa). Requirements Key Responsibilities: Reconnect...
and independently. Familiarity and hands-on experience with CRM platforms such as Gorgias or Zendesk. A genuine passion...
. Manage our helpdesk (Zendesk) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...