Control Systems is mandatory. Familiarity with Uptick and Zendesk (our administration tools) is desirable. Experience...
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...
with digital tools and learning about APIs and portals. Familiar with systems such as Jira, Confluence, Zendesk, or similar...
systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce) Ability to work in a fast...
. CRM Expertise: Hands-on experience with platforms such as HubSpot, Zendesk, or Salesforce (essential). E-commerce...
Service Management or Zendesk. Familiarity with user acceptance testing, system upgrades and software version management...
such as HappyFox or Zendesk Recommend opportunities to improve the overall IT strategy. Management and support for privileged account...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...
to employee and HR inquiries via case management systems (e.g., Zendesk). Provide strategic direction and manage escalated...
to employee and HR inquiries via case management systems (e.g., Zendesk). Provide strategic direction and manage escalated...