Digital Customer Self-Service Manager
Ultimate AI, is highly preferred. Proficiency in data analysis tools (e.g. Google Analytics, Zendesk Explore and/or Gainsight...
Ultimate AI, is highly preferred. Proficiency in data analysis tools (e.g. Google Analytics, Zendesk Explore and/or Gainsight...
system (Zendesk, Salesforce, Freshdesk, Zoho etc..) Strong working knowledge of UJET and/or transferable knowledge...
., Zendesk, ServiceNow, JIRA, Assyst) Experience in troubleshooting advanced network, applications and printing problems related...
and skills. Any of the following: SharePoint Unit 4 Salesforce Zendesk Visio Asana Change and release management...
: Applications: SharePoint, Asana, Zendesk, Unit4 ERP, Salesforce, Visio, Microsoft Office 365, Microsoft Copilot. Technical...
in English and Arabic languages Skill with various workflow tools: JIRA, SQL, SalesForce, Google Apps, Zendesk Bachelor...
comfortably make changes to the API reference. You are familiar with our Zendesk implementation and are comfortable making minor... with different technologies in the discipline (Docs-as-code, GitHub, Jira, and ZenDesk) You put users at the heart of your work...
IT Support Engineer Act as the first point of contact for technical inquiries via Zendesk, email, or phone. Diagnose... in Zendesk, ensuring prompt responses and resolutions while analyzing trends to enhance processes. Support project delivery...
with tools like Zendesk, JIRA, or web crawlers. A background in working with digital collections or archives. At MirrorWeb...
satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores...