/ Grafana / Docker PagerDuty / Zendesk Google Workspace / Slack / Zoom / Notion / Basecamp If you are a driven, results...
customer service platforms such as Gorgias, Zendesk, or similar systems Proficiency in using AI tools (e.g., ChatGPT...
-specific workflows, the technical environment of Zendesk and our internal tooling, and the insurance and coverage context... - and determine where structured deep-dive investigation is required. Audit Zendesk customer service interactions against Quality...
(e.g. Zendesk) Experience supporting audits or quality management systems A full UK driving licence and willingness...
. Assist with ticket management using internal systems (e.g., Zendesk). Support onboarding and setup of new sellers... such as Mirakl, Zendesk, or Power BI is advantageous but not essential. Ability to handle confidential information with discretion...
Experience with tools including Slack, Zendesk and Tableau is advantageous, as is a background in HR/HRM Job Responsibilities...
: Previous LMS/E-Learning experience. Technical documentation experience. Zendesk, MSSQL, Jira, Confluence experience... we use: Absorb LMS, Zendesk, Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: Fully remote-first work...
., Genesys Cloud, NICE CXone, Google, Amazon Connect) CRM (e.g., Salesforce, Microsoft Dynamics, Zendesk) WFO/WFM (e.g., Verint...
colleague records in line with GDPR Manage workload through Zendesk, prioritising to meet service levels Spot risks early...
Experience with CX platforms and contact centre software, including Zendesk, Gorgias, Freshdesk or similar Confidence...