Account Manager
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
with a support ticketing system such as Zendesk. Willingness to travel to client offices as needed within the region of coverage...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...
within your team and with other relevant teams Experience with SalesForce, Gong, ChurnZero, Zendesk, Tableau or similar tools...
requirements into scalable data solutions Assist in integrating data from core CE systems, such as Zendesk, Playvox, Workday...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...
with service desk platforms (e.g., Zendesk, ServiceNow, Jira Service Management). Strong understanding of platform strategy...
, professionalism, and accuracy. Your day to day will include: Speaking with patients via phone, email, live chat, and Zendesk...