system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are followed up on, updated regularly, and resolved in a timely... relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding of web-based...
such as Zendesk, Jira, or equivalent. Understanding of authentication concepts such as SSO/SAML or a willingness to learn quickly...
the extra mile for high service quality. Familiarity with ticketing systems (e.g. Zendesk, Jira Service Desk), knowledge...
communication and stakeholder management abilities. Experience working with CRM and ticketing platforms (e.g., Salesforce, Zendesk...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...
with a support ticketing system such as Zendesk. Willingness to travel to client offices as needed within the region of coverage...
within your team and with other relevant teams Experience with SalesForce, Gong, ChurnZero, Zendesk, Tableau or similar tools...
requirements into scalable data solutions Assist in integrating data from core CE systems, such as Zendesk, Playvox, Workday...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...