using ticketing or support request management tools (EG HubSpot, Zendesk etc.). Familiarity with agile, startup, or scale...
. Manage our helpdesk (Zendesk) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...
: Experience using CRM tools (training provided on Zendesk and Dixa). Requirements Key Responsibilities: Reconnect...
integrated solutions across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team...
ticketing platforms;Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability...
system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are followed up on, updated regularly, and resolved in a timely... relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding of web-based...
communication and stakeholder management abilities. Experience working with CRM and ticketing platforms (e.g., Salesforce, Zendesk...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...