) Experience supporting remote/hybrid users (VPN, MFA, remote desktop technologies) Experience with Zendesk, ServiceNow or similar... (trading platforms, Bloomberg Terminal, market data systems) preferred Zendesk, ServiceNow (ticket management, knowledge base...
team, preferably in an ERP Application Support team. Extensive experience using Zendesk in a professional support...
Experience using tools such as;Zendesk, Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
Knowledge of administrative software and tools, such as Uptick (PPM and reactive maintenance) ticketing (e.g., Zendesk...
payroll platform/service Have managed software migrations in a payroll environment Experience using tools such as;Zendesk...
in implementing and using Customer Success platforms such as Zendesk, Salesforce, and CRM systems. Strong problem-solving and process...
‘Jobs-to-be-Done. Proficiency with all Sales Tools (Salesforce, Jira, Zendesk, Google Docs, Zoom, Power BI, Hubspot, BaseCamp, etc). Ability...
): Respond to employee and HR inquiries via case management systems (e.g., Zendesk). Provide strategic direction and manage...
. Manage our helpdesk (Zendesk) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...
: Experience using CRM tools (training provided on Zendesk and Dixa). Requirements Key Responsibilities: Reconnect...