IT Support Engineer - Entry Level (Evening Shift)
such as Zendesk, Jira, or equivalent. Understanding of authentication concepts such as SSO/SAML or a willingness to learn quickly...
such as Zendesk, Jira, or equivalent. Understanding of authentication concepts such as SSO/SAML or a willingness to learn quickly...
system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are followed up on, updated regularly, and resolved in a timely... relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding of web-based...
that thrives in a fast moving and ever-changing environment Experience with ticketing systems such as Zendesk Experience...
communication and stakeholder management abilities. Experience working with CRM and ticketing platforms (e.g., Salesforce, Zendesk...
the extra mile for high service quality. Familiarity with ticketing systems (e.g. Zendesk, Jira Service Desk), knowledge...
with a support ticketing system such as Zendesk. Willingness to travel to client offices as needed within the region of coverage...
within your team and with other relevant teams Experience with SalesForce, Gong, ChurnZero, Zendesk, Tableau or similar tools...
requirements into scalable data solutions Assist in integrating data from core CE systems, such as Zendesk, Playvox, Workday...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...