Technical Support Engineer
and prioritize support requests using a ticketing system (e.g., Zendesk, Jira). Offer training and guidance to customers...
and prioritize support requests using a ticketing system (e.g., Zendesk, Jira). Offer training and guidance to customers...
one. You will: Provide first-line technical support to customers via email, our customer support ticketing system (Zendesk), and getting... Familiarity with support tools like Zendesk, Jira, HubSpot, Loom, or Mintlify API experience – understanding of REST APIs...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
of legislation, you’ll help us unlock the full potential of Zendesk, improving experiences and driving self-service solutions.... Zendesk Platform Maintenance Configure and maintain Zendesk components (triggers, automations, views, forms). Support...
-suite Experience working with Salesforce & Web-based technologies Experience with Intercom, Slack, Quicksight, Zendesk...
(Zendesk, Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...
Control Systems is mandatory. Familiarity with Uptick and Zendesk (our administration tools) is desirable. Experience...
systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce) Ability to work in a fast...
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...