is now looking to kick on in a new role. The client: Our client is a Zendesk Premier Partner & customer engagement & support specialist... with over 700 successful deployments over the past 10 years. The Zendesk suite of products provides the basis of their technical...
as you grow into the role. What You'll Do Provide first-line technical support via Zendesk, assisting partners with API...
) Ability to speak another language Experience with Freshdesk/Zendesk, JIRA, Microsoft Teams or similar systems (although full training...
) Familiarity with platforms like Zendesk, Gorgias, or similar customer service tools Experience with Shopify or other similar...
., Zendesk, Salesforce) and CRM tools. Proven ability to work independently as well as collaborate effectively across teams...
services teams to ensure efficiency and growth. The client: Our client is a Zendesk Premier Partner & customer engagement... & support specialist with over 700 successful deployments over the past 10 years. The Zendesk suite of products provides the...
techniques Familiarity with CRM systems and customer contact platforms specifically Zendesk, Calibrio and CX Engage. Excellent...
is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...
managing customer interactions through omni channels i.e., calls, emails, chat, social. (Zendesk experience preferred...
Ultimate AI, is highly preferred. Proficiency in data analysis tools (e.g. Google Analytics, Zendesk Explore and/or Gainsight...