, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life...
ticketing platforms;Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability...
sound judgment to balance customer satisfaction with commercial awareness Managing tickets efficiently via Zendesk... Strong written and verbal communication skills Experience using ticketing systems (Zendesk preferred) A calm, solutions-focused...
our Customer Service organization, including Zendesk, chatbots, and other operational tools. In this role, you'll support the... On Zendesk Administration Support: Assist in managing the Zendesk platform, including configurations, automations, and workflows...
that thrives in a fast moving and ever-changing environment Experience with ticketing systems such as Zendesk Experience...
communication and stakeholder management abilities. Experience working with CRM and ticketing platforms (e.g., Salesforce, Zendesk...
system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are followed up on, updated regularly, and resolved in a timely... relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding of web-based...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
requirements into scalable data solutions Assist in integrating data from core CE systems, such as Zendesk, Playvox, Workday...
with service desk platforms (e.g., Zendesk, ServiceNow, Jira Service Management). Strong understanding of platform strategy...