Services Admin (Bilingual - English/German)
customers with every interaction Experience with Zendesk or other help desk software Proficient in Excel;ability to audit...
customers with every interaction Experience with Zendesk or other help desk software Proficient in Excel;ability to audit...
customers with every interaction Experience with Zendesk or other help desk software Proficient in Excel;ability to audit...
to have (but not essential) Ability to speak another language Experience with Freshdesk/Zendesk, JIRA, Microsoft Teams or similar systems...
system (Zendesk, Salesforce, Freshdesk, Zoho etc..) Strong working knowledge of UJET and/or transferable knowledge...
is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...
., Zendesk, ServiceNow, JIRA, Assyst) Experience in troubleshooting advanced network, applications and printing problems related...
CRM platform (e.g., Salesforce, HubSpot, Zendesk), with a strong understanding of sales and marketing funnel...
) if: You have experience working within a technical support team. You have worked with support tools like Zendesk or Salesforce before...
comfortably make changes to the API reference. You are familiar with our Zendesk implementation and are comfortable making minor...-on experience with different technologies in the discipline (Docs-as-code, GitHub, Jira, and ZenDesk) You put users at the heart...
IT Support Engineer Act as the first point of contact for technical inquiries via Zendesk, email, or phone. Diagnose... in Zendesk, ensuring prompt responses and resolutions while analyzing trends to enhance processes. Support project delivery...