Customer Support Associate
systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce) Ability to work in a fast...
systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce) Ability to work in a fast...
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...
such as HappyFox or Zendesk Recommend opportunities to improve the overall IT strategy. Management and support for privileged account...
to employee and HR inquiries via case management systems (e.g., Zendesk). Provide strategic direction and manage escalated...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient...
services. Strong knowledge of telephony and digital messaging platforms (Zendesk/AWS/Twillio). Excellent leadership, coaching...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
expectations and tone of voice requirements. Experienced using Helpdesk tools such as Zendesk or Gorgias. Experience...
(Salesforce/Zendesk) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
Strong attention to detail and ability to follow procedures accurately Experience using CRM systems (Salesforce/Zendesk...