communication skills in English Experience with CRM systems like Zendesk or similar tools A passion for supporting small...
91 days past due that is below 3% of total AR. In your daily tasks, you'll adeptly manage Zendesk tickets..., demonstrating your expertise in navigating varying complexities Zendesk: Provide exceptional support by efficiently managing the...
, and Zendesk, ensuring inquiries are efficiently prioritized, triaged, and addressed with valuable information and resources...
, or native CCaaS analytics. Experience with tools like Salesforce, Gainsight, or Zendesk to track customer health and manage...
and support Mobile device management (Meraki MDM, etc) Helpdesk systems (CONNECT for Service, Zendesk, etc) End user desktop...
, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
: - Manage and continuously improve all Support systems and associated workflows / processes (Zendesk, Aircall, Qualtrics..., including proficiency in customer support technologies and tools like Zendesk (multi-channel management), scripting/programming...
telephone, email, Zendesk and postal enquiries. Assist in the development and delivery of training on new and existing products...
Online and SharePoint. Familiarity with IT ticketing systems like Jira, ServiceNow, or Zendesk. Knowledge of Active...
tools like Salesforce, Zendesk or similar CRM ticketing systems You have exemplary written and verbal communication skills...