have other skills or credentials, including: Experience with service focused CRMs (Salesforce/Zendesk) Exposure to Bug Management...
have other skills or credentials, including: Experience with service focused CRMs (Salesforce/Zendesk) Exposure to Bug Management...
, and user-generated content. Good working knowledge of at least one customer support platform, such as Zendesk or Help Scout...
using Zendesk and other support tools. Create reports to share with senior management for insights into frequent issues... without dropping the ball Comfortable working with support tools such as Zendesk, and able to quickly learn new systems...
with ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, or telephony and chat integrations is preferred. Experience building internal...
within regulated or large-scale enterprise environments. Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM...
, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Ensure..., and customer relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding...
– Jira, Confluence, Slack, PagerDuty, Zendesk, and other Third-party Plug-ins and integrations. We love technology...
support via phone, email, and live chat while maintaining accurate records in Salesforce and Zendesk. Mastering the...
would be advantageous, alongside exposure to systems such as HubSpot, NetSuite or Zendesk. Benefits £28,000 – £32,000 salary depending...