across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team of developers, define and maintain...
of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA...
across key enterprise systems, including Salesforce (SFDC), NetSuite, Gainsight, Zendesk, and Snowflake. Ensure seamless data...
., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices;ITIL certification preferred. Excellent leadership...
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk, Service...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
with ticketing/helpdesk systems, such as Freshdesk, Jira Service Management or Zendesk. Awareness of LMS standards such as SCORM...
) Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Experience with POS systems (Square, NCR...
communication channels. Proven experience in customer support system implementation;experience with Intercom, Zendesk, FreshDesk...