across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team of developers, define and maintain...
Knowledge of administrative software and tools, such as Uptick (PPM and reactive maintenance) ticketing (e.g., Zendesk...
communication on issues via Zendesk ticketing system or via regional email groups and Line Manager/s. Strong communication...
Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management...
Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design...
Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design...
: Online documentation tools, e.g. Madcap Flare, WordPress Knowledge base authoring tools, e.g. Salesforce Knowledge, Zendesk...
of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA...
across key enterprise systems, including Salesforce (SFDC), NetSuite, Gainsight, Zendesk, and Snowflake. Ensure seamless data...
., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices;ITIL certification preferred. Excellent leadership...