requirements into scalable data solutions Assist in integrating data from core CE systems, such as Zendesk, Playvox, Workday...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...
with service desk platforms (e.g., Zendesk, ServiceNow, Jira Service Management). Strong understanding of platform strategy...
(e.g., Jira, Zendesk, Freshdesk). High attention to detail and a natural problem-solver. Highly proactive Comfortable...
. Use Doccla tools (Zendesk/doccla platform) to log and track every interaction, ensuring consistency and strong quality... Comfortable using systems like Zendesk or similar tools Tech-Comfortable Mindset Ability to guide less tech-confident patients...
with helpdesk systems (e.g. Zoho, ServiceNow, Zendesk) Basic Microsoft 365 and Azure admin (user setup, access control, etc.) Good...
one. You will: Provide first-line technical support to customers via email, our customer support ticketing system (Zendesk), and getting... Familiarity with support tools like Zendesk, Jira, HubSpot, Loom, or Mintlify API experience – understanding of REST APIs...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
who's proactive and eager to learn Desirable: Experience in financial services or insurance Familiarity with Zendesk...
of legislation, you’ll help us unlock the full potential of Zendesk, improving experiences and driving self-service solutions.... Zendesk Platform Maintenance Configure and maintain Zendesk components (triggers, automations, views, forms). Support...