Software Support Engineer - SQL
responses. Maintain detailed records of support interaction and solutions in Zendesk for future reference. Identify recurring...
responses. Maintain detailed records of support interaction and solutions in Zendesk for future reference. Identify recurring...
. Networking fundamentals, including TCP/IP, DNS, DHCP, and VPN. Familiarity with ticketing systems (e.g., ServiceNow, Zendesk...
with Zendesk or a similar system What we can offer you: A salary of £25,000 to £28,000 pa dependent on experience Free access...
Foods brands over the phone, email (using Zendesk), social media and mail. Ensure brand managers are aware of any recurring... and positive attitude A sense of humour Experience using Zendesk would be a plus "What I particularly like about my work...
, specifically Zendesk, live chat and CS automation tools. Strong understanding of Product Information Management Systems (PIM...
with AML software, JIRA, Tabluea, and Zendesk. Essential Skills: â— Attention to detail. â— Strong communication skills...
to working with sales tools like Salesforce (or similar), customer services platforms like Zendesk (or similar), and operational...
, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk...
Liaise with customer service to ensure their requirements are met. Handle Zendesk tickets effectively and in a timely...
Liaise with customer service to ensure their requirements are met. Handle Zendesk tickets effectively and in a timely...