Solutions Engineer
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk, Service...
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk, Service...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
with ticketing/helpdesk systems, such as Freshdesk, Jira Service Management or Zendesk. Awareness of LMS standards such as SCORM...
) Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Experience with POS systems (Square, NCR...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
communication channels. Proven experience in customer support system implementation;experience with Intercom, Zendesk, FreshDesk...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
and professionalism. Having experience with Zendesk, Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
. Experience of working with ticketing systems such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical...