, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk, Service...
with ticketing/helpdesk systems, such as Freshdesk, Jira Service Management or Zendesk. Awareness of LMS standards such as SCORM...
ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks...
) Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Experience with POS systems (Square, NCR...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
communication channels. Proven experience in customer support system implementation;experience with Intercom, Zendesk, FreshDesk...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
and professionalism. Having experience with Zendesk, Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...