Support Consultant
with ticketing/helpdesk systems, such as Freshdesk, Jira Service Management or Zendesk. Awareness of LMS standards such as SCORM...
with ticketing/helpdesk systems, such as Freshdesk, Jira Service Management or Zendesk. Awareness of LMS standards such as SCORM...
) Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice) Experience with POS systems (Square, NCR...
communication channels. Proven experience in customer support system implementation;experience with Intercom, Zendesk, FreshDesk...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
and professionalism. Having experience with Zendesk, Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...