experience with work systems such as API, Avaya, Epic, Salesforce, Tableau, and Workday. Working Conditions: General office...
such as ADP Financial Services, Avaya CMS, and Epic Software effectively....
Service Browser BlueZone (Mainframe/COR) EDGE Excel Google ZAP Avaya Innovis Web Browsers WebView Verint...
Telephony, VoIP, SIP Trunking, LAN/WAN, and QoS 8x8 experience required;Avaya experience a plus Experience leading teams...
: Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure Library UPMC is an Equal Opportunity...
collection during the interview for quality assurance purposes. Use the C4 call management system, Dialer, and Avaya Phone...
, Amazon Connect, Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly preferred...
involves phone and in-person support to users across a range of issues particularly EVOIP (Avaya and MS Teams), the Help Desk...
VoIP enabled PBX products that support over 1000 stations. Examples include Cisco, Avaya, or NEC PBXs. For Information... Proficiency with Avaya Call Manager, System Manager and Session Manager Proficiency with Esna Officelinx/Avaya IX Messaging...
). Configuring and deploying Avaya VOIP desk phones. Supporting IT equipment in a manufacturing environment. Communicate in Spanish...