Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
or telecommunication systems. Extensive experience with Avaya switches as well as related switch concepts. Experience in telephony...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
center platforms (NICE, Genesys, Cisco, Avaya, etc.) Experience configuring call routing, skill-based routing, and contact...
, Microsoft, Avaya, NEC, Mitel, Shortel, Unify, etc.) Responsibilities: Install and program UC platforms which may include... and manufacturer specific certifications preferred (examples: Cisco CCNA Voice/Network Certified, Microsoft MCSE, Avaya Certified...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
retail or distributed environments preferred. Exposure to Microsoft Teams Phone, Avaya, or contact center platforms...
, Talkdesk, Salesforce, Salesforce Service Cloud, Zendesk, ServiceNow, Verint, Calabrio, Twilio, Cisco, Avaya, CRM, CCaaS...
), ePhone / Softphone, Aceyus and Avaya Call Distribution (ACD) systems. Thorough understanding of business process and systems...
, Avaya, Verint, NICE, Aspect). 4+ year of hands-on Linux OS experience (RHEL 7+ preferred) with detailed knowledge...