technologies (eg. Nice, Genesys, Avaya, SAP);· Data & AI, ERP experience is considered an asset · Technical/Other Skills: SFDC...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
expertise in Audio/Visual (A/V) systems and Avaya telephony. The ideal candidate is a proactive problem-solver who can... Communications Support: Administer, maintain, and troubleshoot the Avaya Communication Manager (CM10) environment Perform station...
with contact center platforms such as Genesys, Avaya, Cresta, or similar Experience with speech analytics, intent-level analysis...
center platforms (e.g., Nice CxOne, Five9, Genesys, Avaya) through ETL/ELT pipelines into the data warehouse and BI layer...
application systems Microsoft applications Business support systems Avaya Telecommunications Cisco network hardware...
with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco... Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Expertise in SIP...
troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones This position... terminology · Must be familiar with IP phone o Must be able to program Cisco phones o Must be able to install Avaya phones...
systems and Avaya CMS. Demonstrated ability to communicate effectively both verbally and in writing. Ability to assist...
Cisco and Avaya IP phones, performing day to day field installation, configuration, service, preventative maintenance...