architectures Network management tools (i.e SNMPv3, RESTCONF) Configuring and troubleshooting of call managers (e.g. Cisco, Avaya...
platforms, including Avaya and call recording/workforce management applications. o Experience with VMware environments...
of basic network technologies. Prior Health Care experiences a plus. Understanding of Avaya Phone Systems a plus Associate...
certification Avaya ACIS/ACSS/ACE/ASTA certifications 2+ years working with Avaya Aura v8/10, Communication/Session/System Manager...
like Pharmacy Benefit Management, Facets, Outlook, Teams, Zoom, and Avaya for processing work. Requirements: Experience...
environment, managing multiple priorities efficiently Familiarity with contact center tools (e.g., Avaya, Verint, CxOne...
such as Five9, Genesys, Cisco, Avaya or other such software, and Workforce Management system such as IEX, Verint, Calabrio...
environment, managing multiple priorities efficiently Familiarity with contact center tools (e.g., Avaya, Verint, CxOne...
with Avaya or similar call center platforms Education Requirements High school diploma or equivalent required Additional...
environments, including installation, patching, and troubleshooting. o Experience with telephony platforms, including Avaya...