UC Systems Subject Matter Expert Task Lead
of Cisco CCNP Collaboration or higher certification Experience in all UC systems including Avaya video phones, Microsoft Skype...
of Cisco CCNP Collaboration or higher certification Experience in all UC systems including Avaya video phones, Microsoft Skype...
, including strong understanding of Automatic Load Balancer, Salesforce, and Avaya/IEX. Demonstrated proficiencies in HTML, SAS...
, accuracy, and professional composure under pressure. Minimum Qualifications: Must have Avaya certification, OR VoIP...
and telecommunications technologies, i.e., Genesys Cloud, Cisco, Avaya, Zoom, faxing solutions, etc. Designs, develops, implements...
devices, conference bridges, call management servers) Experience with Avaya Communication Manager, Call Center technology... and Education SIP signaling and call flows H.323 Avaya Communications Certification Cisco Certified Collaboration Professional...
, to include Avaya/Nortel telephone switch interfaces Understanding of RF transport mediums to include cellular, microwave...
Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center...
, and VoIP protocols, including hands-on experience with major platforms (e.g., Cisco Unified Communications Manager, Avaya Aura...
such as Cisco, Ring Central & Avaya voice applications or other unified communication suite programs including but not limited... to CMS, Aura messaging and conferencing, NICE in contact, Virtual Observer, Avaya One-X agent. This includes configuration...
for Avaya VoIP systems, programming phone sets, managing voicemail, troubleshooting cabling and line issues, and coordinating...